Frequently Asked Questions
Everything you need to know about NJS Export sports gear.
What is the typical shipping timeframe for international orders?
We offer worldwide shipping via reliable carriers. International orders typically arrive within 7 to 14 business days, depending on your location and local customs processing.
Are your sports products covered by a warranty?
Yes, all NJS Export equipment comes with a 6-month manufacturer warranty against defects. We stand behind the quality of our gear to ensure you perform at your best.
Can I request a custom bulk order for my sports team?
Absolutely. We specialize in bulk exports for clubs and teams. Please contact our sales department via the 'Bulk Inquiry' form for specialized pricing and customization options.
What is your return policy for performance apparel?
We accept returns on unworn apparel with original tags within 30 days of delivery. Due to hygiene standards, base layers and compression gear must be in their original sealed packaging.
Do you provide tracking information for shipments?
Yes, once your order is dispatched from our warehouse, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and wire transfers for large-scale export orders.